Privacy Policy

Welcome to Fragfeels. We believe that discovering your perfect scent should be an intimate, personal journey—and we treat your personal information with the same care and respect.

This Privacy Policy explains how Fragfeels ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website fragfeels.com and use our fragrance discovery services.

We collect information to personalize your fragrance discovery experience. Here's what we gather:

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Preferences: Your fragrance preferences, mood selections, and favorite scents
• Communication: Messages you send us through contact forms or email
• Payment Information: Billing details for premium memberships (processed securely by our payment providers)

Information Collected Automatically

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent, and interactions with our platform
• Location Data: General geographic location based on IP address

Your information helps us create a more personalized, intuitive fragrance discovery experience:

We respect your privacy and limit sharing your information to the following circumstances:

• Service Providers: Trusted partners who help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

We use cookies and similar technologies to enhance your experience:

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

You have control over your personal information. Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we process your information

To exercise any of these rights, please contact us using the information in Section 10.

We implement robust security measures to protect your information:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure password hashing and storage
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data
• Secure data centers with physical and digital protections

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Active Accounts: Data retained while your account remains active
• Deleted Accounts: Personal data deleted within 30 days of account closure
• Legal Requirements: Some data may be retained longer if required by law
• Analytics Data: Anonymized data may be retained indefinitely for research purposes

Fragfeels is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

If you have questions about this Privacy Policy or wish to exercise your data rights, we're here to help: